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IT news & insights written by Calance's industry experts.

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Procore + JD Edwards Integration With Dimension by Calance

 

Our JD Edwards integration ensures that jobs and job costs are in sync between the two systems. At its foundational level, this integration syncs Jobs and Projects, Suppliers and Vendors,...

How to Build Enterprise Workflow for IT Service Request Using K2

 

A large automotive client presented Calance with a challenge that needed a quick solution. They received a mandate from executives that all IT requests for service are fully documented, receive...

May 28, 2018 k2 by Bill Zain

The House Example- A Simple Explanation of SOCaaS

 

When discussing security risks with clients we tend to use The House Example. Think about your security systems like a house. When you leave your house you might take basic security...

Why Calance's Service Desk Outperforms Traditional Service Desks

 

Calance consistently outperforms traditional service desk operations by focusing on generating actionable insights and delivering excellent end-user experiences. Our insights reduce calls by...

Transform Data in Talend Open Studio Without Writing ANY Code

With only a few steps and without writing any code, flat file data can be easily transformed and uploaded into BI reporting systems like Roambi using Talend Open Studio (Free).

At Calance, we...

5 Ways To Make Your SharePoint Not Look Like SharePoint

So you've invested in SharePoint but you hate the look and functionality? This is a common concern with users that has long made the program underutilized

Additionally, SharePoint is notorious...

Considering a Cloud IAM Solution? Here’s our recommendation

 Prior to the adoption of the Cloud, business IT was primarily designed for consumption behind firewalls. Often, IT infrastructure was sold to individual business units and inter-organization sharing...

Old-New Service Desk Customer Expectations

 

The customer service sector of IT has changed radically over the past decade or so. But we’ve noticed that, although technology is ever changing, the primary needs of customers remain more or less...