The customer service sector of IT has changed radically over the past decade or so. But we’ve noticed that, although technology is ever changing, the primary needs of customers remain more or less consistent. 

Comprehensive systems management is a cornerstone of IT in 2017. Endpoint Systems Management (ESM) allows not only tracking a company’s inventory of computers in real time, but also the ability to remotely push software upgrades and patches for a variety of software suites. Anything a desktop technician can do with a computer can be done remotely with endpoint management, and for an entire environment at once rather than one computer at a time.

The concept of hyperconvergence is relatively new in the field of cloud and virtualization computing. It’s become a bit of a buzzword in today’s business environment because it claims to be facilitating new efficiencies that are truly groundbreaking. At Calance we can speak to these efficiencies first hand.

Many companies invested a lot of time and money to build robust in-house business applications utilizing Mainframe languages and technologies.

 Many companies have started using public cloud to host non-critical applications and for storage. Some have gone further, moving significant parts of more critical applications to the cloud.  Implementing a disaster recovery plan is an important aspect of mainframe. In this article, I will first explain how we implement cloud solutions for our clients, then highlight the factors that determine the best disaster recovery solution for your business. 

Calance went with market-leader AWS in order to achieve the following improvements in DR services:

• Reduce up to 85% in infrastructure CapEx.
• Reduce ongoing maintenance cost.
• Achieve higher Recovery Point Objective and Recovery Time Objectives.
• No dependency on any OEMs hardware.
• Storage replication using an enterprise-grade Internet link.

Protecting your investment is just good business. Following best practices around backing up your website’s data and a good website security plan are your best defense against expensive offline or down time.