Shareables

IT news & insights written by Calance's industry experts.

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The House Example- A Simple Explanation of SOCaaS

 

When discussing security risks with clients, we use The House Example to explain SOCaaS

 

Think about your security systems like a house. When you leave your house you might take basic security...

Why Calance's Service Desk Outperforms Traditional Service Desks

 

Calance consistently outperforms traditional service desk operations by focusing on generating actionable insights and delivering excellent end-user experiences. Our insights reduce calls by...

Transform Data in Talend Open Studio Without Writing ANY Code

With only a few steps and without writing any code, flat file data can be easily transformed and uploaded into BI reporting systems like Roambi using Talend Open Studio (Free).

At Calance, we...

5 Ways To Make Your SharePoint Not Look Like SharePoint

So you've invested in SharePoint but you hate the look and functionality? This is a common concern with users that has long made the program underutilized

Additionally, SharePoint is notorious...

Considering a Cloud IAM Solution? Here’s our recommendation

 Prior to the adoption of the Cloud, business IT was primarily designed for consumption behind firewalls. Often, IT infrastructure was sold to individual business units and inter-organization sharing...

Old-New Service Desk Customer Expectations

 

The customer service sector of IT has changed radically over the past decade or so. But we’ve noticed that, although technology is ever changing, the primary needs of customers remain more or less...

Using KACE Endpoint Systems Management

 

Comprehensive systems management is a cornerstone of IT in 2017. Endpoint Systems Management (ESM) allows not only tracking a company’s inventory of computers in real time, but also the ability to...

The Move to Hyperconvergence

 

The concept of hyperconvergence is relatively new in the field of cloud and virtualization computing. It’s become a bit of a buzzword in today’s business environment because it claims to be...