Shareables

IT news & insights written by Calance's industry experts.

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Old-New Service Desk Customer Expectations

 

The customer service sector of IT has changed radically over the past decade or so. But we’ve noticed that, although technology is ever changing, the primary needs of customers remain more or less consistent. 

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Using KACE Endpoint Systems Management

 

Comprehensive systems management is a cornerstone of IT in 2017. Endpoint Systems Management (ESM) allows not only tracking a company’s inventory of computers in real time, but also the ability to remotely push software upgrades and patches for a variety of software suites. Anything a desktop technician can do with a computer can be done remotely with endpoint management, and for an entire environment at once rather than one computer at a time.

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The Move to Hyperconvergence

 

The concept of hyperconvergence is relatively new in the field of cloud and virtualization computing. It’s become a bit of a buzzword in today’s business environment because it claims to be facilitating new efficiencies that are truly groundbreaking. At Calance we can speak to these efficiencies first hand.

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Crossing the Generational Divide to Create New Business Value

 

Many companies invested a lot of time and money to build robust in-house business applications utilizing Mainframe languages and technologies.

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How to Implement Public Cloud For Your Disaster Recovery Solution

 Many companies have started using public cloud to host non-critical applications and for storage. Some have gone further, moving significant parts of more critical applications to the cloud.  Implementing a disaster recovery plan is an important aspect of mainframe. In this article, I will first explain how we implement cloud solutions for our clients, then highlight the factors that determine the best disaster recovery solution for your business. 

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Cloud - Based Disaster Recovery Services

Calance went with market-leader AWS in order to achieve the following improvements in DR services:

  • Reduce up to 85% in infrastructure CapEx.
  • Reduce ongoing maintenance cost.
  • Achieve higher Recovery Point Objective and Recovery Time Objectives.
  • No dependency on any OEMs hardware.
  • Storage replication using an enterprise-grade Internet link.
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The Importance of Having an Effective Disaster Recovery Plan

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Managing Your Website – Part 3: Website Backup & Security

 

Protecting your investment is just good business. Following best practices around backing up your website’s data and a good website security plan are your best defense against expensive offline or down time.

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